END-TO-END WORKFLOW CASE
The case, from start to finish.
Keep the emergency assessment, admitted-care handover and financial encounter connected.
The situation
Following emergency assessment, the treating team decides a patient needs admission. The ward receives the documented care context and responsibility.
What MANSOQ connects
The ward needs the emergency story, not only a new admission record.
The complete journey
Register the emergency encounter
Access & coordinationConfirm identity and establish the emergency encounter.
Identity · Emergency encounterDocument the assessment
Treating clinicianRecord observations, assessment and the treating clinician’s care decisions.
Assessment · Observations · DecisionsConnect urgent requests
Treating clinicianLink documented medication and department requests to the emergency encounter.
Orders · Medication · ResultsRecord the admission decision
Treating clinicianDocument the admission decision and receiving service responsibility.
Admission decision · Receiving serviceHand over to the ward
Nursing teamCarry the emergency context and pending work into the ward handover.
Emergency note · Ward handoverContinue care and account review
Finance teamReview encounter-linked service charges while the ward documents continued care.
Ward record · Encounter charges
The factors that make it work
Starting information
Identity · Emergency encounter
Responsibility at every step
Each stage identifies the team, the action and the record carried forward.
An agreed operating scope
Confirm the selected capabilities, required companions and external connections during configuration.
Exceptions. A clear next responsibility.
The transfer or pending work changes
A changed destination or outstanding result remains part of the documented transfer and is assigned to the responsible care team.
Responsible team · Nursing teamAn incomplete handover
Keep missing notes or results attached to the encounter. The receiving team identifies the responsible service and records the follow-up.
Responsible team · Nursing teamA service or account discrepancy
Return the disputed item to its source activity. Review the charge or record correction with the responsible team before financial closure.
Responsible team · Finance teamScope and delivery boundaries
External systems, device connections, catalogue licenses and national exchanges are activated only within their agreed delivery scope. The professionals retain clinical decisions.