Care workflows

Continuity through every stay.

Q: What does MANSOQ Inpatient Care cover?

Admission, transfer and discharge, wards, beds, nursing, orders and medication in a complete admitted-care workflow. Admit & locate: Create the admission encounter and assign the patient to an appropriate ward and bed location. Confirm the responsible team and retain the referral or emergency context. Coordinate care: Record assessments and observations, maintain the care plan and track service requests. Keep clinical notes, results and outstanding actions available to authorized ward staff. Medication & transfers: Connect medication requests, administration records and pharmacy dispensing. On a ward or team transfer, review the current plan, location and unresolved tasks with the receiving team. Discharge & reconcile: Complete the discharge record, medication instructions and follow-up responsibility. Review documented service activity and open financial items through billing and the selected revenue-cycle workflow.

Q: What setup data does Inpatient Care need?

Configure the selected release using the account templates, then validate references and preview before import. Required planning and setup files include Rooms, wards and beds (locations.csv); Users & department access (user_access.csv); Doctors & operational clinics (doctors.csv); Clinical workflow configuration (clinical_workflows.csv); Assets, devices & hardware (assets_devices.csv); Inventory & medication items (stock_items.csv); Function settings · scheduling closures (product_settings.csv); Acceptance tests (uat_cases.csv). Each file’s field guide identifies whether it imports setup records or documents a migration/decision.

Admissions, bedside care and discharge around one person.

Admit & locate

Create the admission encounter and assign the patient to an appropriate ward and bed location. Confirm the responsible team and retain the referral or emergency context.

Admissions and ward team
Admission encounter, location and care-team assignment

View the full workflow

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Inpatient Care

From the first action to the final record.

Admit & locate

Create the admission encounter and assign the patient to an appropriate ward and bed location. Confirm the responsible team and retain the referral or emergency context.

Responsible team: Admissions and ward team
Data & records: Admission encounter, location and care-team assignment

Coordinate care

Record assessments and observations, maintain the care plan and track service requests. Keep clinical notes, results and outstanding actions available to authorized ward staff.

Responsible team: Ward nurses and clinicians
Data & records: Observations, care documentation, orders and reports

Medication & transfers

Connect medication requests, administration records and pharmacy dispensing. On a ward or team transfer, review the current plan, location and unresolved tasks with the receiving team.

Responsible team: Ward, pharmacy and receiving team
Data & records: Medication administrations, dispense records and transfer context

Discharge & reconcile

Complete the discharge record, medication instructions and follow-up responsibility. Review documented service activity and open financial items through billing and the selected revenue-cycle workflow.

Responsible team: Discharge coordinator and finance
Data & records: Discharge summary, follow-up plan and financial account

Your configuration

The data that makes this module yours.

Download the template for your account’s selected release.
Use the sample to understand formats; replace every example with approved data.
Load parent records first, then use their exact identifiers in dependent files.
Upload in the named setup step, fix validation errors and review the preview.
Apply and save; test the workflow and record approval before activation.

Your organizationorganization.csvAccount configuration

Use the registered details of your organization. Do not enter patient records here.

Upload in the matching account setup step, review the preview, apply the values and Save and continue. The tenant version may define different columns; download its template inside setup.

Column	Required	Format	Example
Registered organization name`legal_name`	Yes	text	Example Healthcare Organization
Commercial registration number`registration_number`	Yes	text	EXAMPLE-CR-001
Country`country`	Yes	SA / AE / BH / KW / QA / OM / EG / OTHER	SA
Tax registration number`vat_number`	Optional	text	—

Column	Required	Format	Example
Facility name`name`	Yes	text	Example Facility
Facility type`type`	Yes	hospital / clinic / polyclinic / laboratory / other	clinic
Facility license`license_number`	Yes	text	EXAMPLE-LICENSE-001
Address`address`	Yes	text	Example training address
Phone`phone`	Yes	text	+966500000000
Time zone`timezone`	Yes	Asia/Riyadh / Asia/Dubai / Asia/Qatar / Africa/Cairo / UTC	Asia/Riyadh

Column	Required	Format	Example
Facility number (starting at 1)`facility`	Yes	integer 1–1000	1
Department name`name`	Yes	text	Example Department

Column	Required	Format	Example
Facility number`facility`	Yes	integer 1–1000	1
Location name`name`	Yes	text	Example Room
Type`kind`	Yes	room / ward / bed	room
Inside location (optional)`parent`	Optional	text	—

Column	Required	Format	Example
Name`name`	Yes	text	Example Staff
Work email`email`	Yes	email	staff@example.invalid
Clinical role`role`	Yes	facility_admin / doctor / nurse / pharmacist / reception / billing / member	doctor

Column	Required	Format	Example
Role name`role_name`	Yes	text	Example scheduling role
Permission identifier`permission_slug`	Yes	text	can_list_schedule

Column	Required	Format	Example
Staff email`staff_email`	Yes	email	staff@example.invalid
Facility number`facility`	Yes	integer 1–1000	1
Department name`department`	Yes	text	Example Department
Approved role name`role_name`	Yes	text	Doctor

Column	Required	Format	Example
Doctor email`staff_email`	Yes	email	staff@example.invalid
Facility number`facility`	Yes	integer 1–1000	1
Department`department`	Yes	text	Example Department
Clinic location`clinic_location`	Yes	text	Example Room
Qualification`qualification`	Yes	text	TO-CONFIRM
Practitioner licence`license_number`	Yes	text	EXAMPLE-LICENSE-001
Primary clinic`primary_clinic`	Optional	checkbox	true

Column	Required	Format	Example
Unique item code`item_code`	Yes	text	EXAMPLE-ITEM-001
Facility number`facility`	Yes	integer 1–1000	1
Item name`name`	Yes	text	Training consumable
Type`product_type`	Yes	medication / consumable / nutritional_product	consumable
UCUM unit code`unit_code`	Yes	text	1
Terminology system`code_system`	Optional	text	—
External code`external_code`	Optional	text	—

Column	Required	Format	Example
Unique asset code`asset_code`	Yes	text	EXAMPLE-LAB-001
Facility number`facility`	Yes	integer 1–1000	1
Department`department`	Yes	text	Example Department
Location`location`	Yes	text	Example Room
Device name`name`	Yes	text	Training laboratory analyser
Manufacturer`manufacturer`	Yes	text	Example manufacturer
Model`model`	Yes	text	EXAMPLE-MODEL
Serial number`serial_number`	Yes	text	EXAMPLE-SERIAL
Product / department purpose`care_type`	Yes	text	laboratory
Interface protocol and version`protocol`	Optional	text	TO-CONFIRM
Maintenance due`maintenance_due`	Optional	YYYY-MM-DD	2027-10-09

Columns, formats and example values
Column	Required	Format	Example
Catalogue product ID`product_id`	Yes	text	outpatient
Agreed release`release`	Yes	text	TO-CONFIRM
Operating mode`mode`	Yes	native / connected	native
Facility scope`facility_scope`	Yes	text	all
Included in this project`included`	Yes	true / false	true
Accountable role`owner_role`	Yes	text	Project owner
Acceptance evidence`acceptance_test`	Yes	text	Approved end-to-end test
Approval reference`approval_reference`	Yes	text	EXAMPLE-REF-001

Columns, formats and example values
Column	Required	Format	Example
Workflow ID`workflow_id`	Yes	text	EXAMPLE-WF-001
Product ID`product_id`	Yes	text	outpatient
Entry event`entry_event`	Yes	text	Patient arrival
Responsible role`responsible_role`	Yes	text	Nurse
Required information`required_information`	Yes	text	Verified identity and visit context
Next event`next_event`	Yes	text	Clinical consultation
Handover owner`handover_owner`	Yes	text	Doctor
Exception path`exception_path`	Yes	text	Identity mismatch to review
Workflow approval`approval_reference`	Yes	text	EXAMPLE-REF-001

Column	Required	Format	Example
Facility number`facility`	Yes	integer 1–1000	1
Selected feature ID`feature`	Yes	scheduling	scheduling
Function setting`function_key`	Yes	scheduling.closures	scheduling.closures
Closure name`name`	Yes	text	Example closure
First closed date`valid_from`	Yes	YYYY-MM-DD	2026-12-01
Last closed date`valid_to`	Yes	YYYY-MM-DD	2026-12-01
Closed from`start_time`	Yes	HH:MM	08:00
Closed until`end_time`	Yes	HH:MM	17:00
Room (blank closes the whole facility)`location`	Optional	text	Example Room

Column	Required	Format	Example
Role`role`	Yes	text	doctor
Facility scope`facility_scope`	Yes	text	EXAMPLE-FACILITY-001
Resource`resource`	Yes	text	Patient record
Action`action`	Yes	text	read
Allowed`allowed`	Yes	true / false	true
Approver`approver_role`	Yes	text	Security owner
Test evidence`evidence_reference`	Yes	text	EXAMPLE-REF-001

Column	Required	Format	Example
Test ID`test_id`	Yes	text	UAT-001
Product ID`product_id`	Yes	text	outpatient
Scenario`scenario`	Yes	text	Visit from arrival to financial follow-up
Preconditions`preconditions`	Yes	text	Approved setup and synthetic data
Exact actions`actions`	Yes	text	TO-CONFIRM
Expected result`expected_result`	Yes	text	TO-CONFIRM
Actual result`actual_result`	Yes	text	NOT-RUN
Status`status`	Yes	not_run / pass / fail / blocked	not_run
Evidence reference`evidence_reference`	Yes	text	EXAMPLE-REF-001
Approver`approver_role`	Yes	text	Product owner

Admit & locate

Admit & locate

Coordinate care

Medication & transfers

Discharge & reconcile

Admission through planned discharge

Acceptance evidence

Ward transfer with a pending investigation

Acceptance evidence

Bed or team changes during admission

Discharge with a pending result