Departments
Connect imaging requests and reports to the person’s care.
Radiology
Create the imaging request with the clinical question, patient, encounter and requested procedure. Confirm modality, department availability and required preparation before the scheduled examination.
Connect departmental work to the request and accession information. When PACS is selected, verify patient, study and encounter identifiers before accepting the linked imaging study.
Attach the diagnostic report to the correct clinical request. Confirm author, report status and clinical communication responsibility; agree the external reporting workflow if interpretation occurs in another system.
Return the report to the authorized care team, document critical findings through the approved pathway and retain addenda with their reason and owner. Track outstanding reports at handover.
Your configuration
Use the registered details of your organization. Do not enter patient records here.
Upload in the matching account setup step, review the preview, apply the values and Save and continue. The tenant version may define different columns; download its template inside setup.
| Column | Required | Format | Example |
|---|---|---|---|
Registered organization namelegal_name | Yes | text | Example Healthcare Organization |
Commercial registration numberregistration_number | Yes | text | EXAMPLE-CR-001 |
Countrycountry | Yes | SA / AE / BH / KW / QA / OM / EG / OTHER | SA |
Tax registration numbervat_number | Optional | text | — |
Add every facility included in your subscription. These become real, separate facilities in your app.
Upload in the matching account setup step, review the preview, apply the values and Save and continue. The tenant version may define different columns; download its template inside setup.
Load / review first: Your organization
| Column | Required | Format | Example |
|---|---|---|---|
Facility namename | Yes | text | Example Facility |
Facility typetype | Yes | hospital / clinic / polyclinic / laboratory / other | clinic |
Facility licenselicense_number | Yes | text | EXAMPLE-LICENSE-001 |
Addressaddress | Yes | text | Example training address |
Phonephone | Yes | text | +966500000000 |
Time zonetimezone | Yes | Asia/Riyadh / Asia/Dubai / Asia/Qatar / Africa/Cairo / UTC | Asia/Riyadh |
Create departments, consultation rooms, wards and beds. You can add more inside your app.
Upload in the matching account setup step, review the preview, apply the values and Save and continue. The tenant version may define different columns; download its template inside setup.
Load / review first: Facilities
| Column | Required | Format | Example |
|---|---|---|---|
Facility number (starting at 1)facility | Yes | integer 1–1000 | 1 |
Department namename | Yes | text | Example Department |
Create departments, consultation rooms, wards and beds. You can add more inside your app.
Upload in the matching account setup step, review the preview, apply the values and Save and continue. The tenant version may define different columns; download its template inside setup.
Load / review first: Facilities
| Column | Required | Format | Example |
|---|---|---|---|
Facility numberfacility | Yes | integer 1–1000 | 1 |
Location namename | Yes | text | Example Room |
Typekind | Yes | room / ward / bed | room |
Inside location (optional)parent | Optional | text | — |
Your verified account becomes the facility administrator. Invite staff in the account portal; staff seats are enforced.
Upload in the matching account setup step, review the preview, apply the values and Save and continue. The tenant version may define different columns; download its template inside setup.
| Column | Required | Format | Example |
|---|---|---|---|
Namename | Yes | text | Example Staff |
Work emailemail | Yes | staff@example.invalid | |
Clinical rolerole | Yes | facility_admin / doctor / nurse / pharmacist / reception / billing / member | doctor |
Healthcare service directory
Upload in Your products · configuration data. Apply, then Save and continue checks cross-file references. Launch imports supported records in one transaction and reconciles counts. Function settings are validated against the supported registry, applied natively and read back; prices, catalogue mappings and hardware require approval before activation.
Load / review first: Departments · Rooms, wards and beds
| Column | Required | Format | Example |
|---|---|---|---|
Local service codeservice_code | Yes | text | EXAMPLE-SVC-001 |
English namename_en | Yes | text | Example service |
Arabic namename_ar | Yes | text | خدمة تدريبية |
Facility numberfacility | Yes | integer 1–1000 | 1 |
Departmentdepartment | Yes | text | Example Department |
Locationlocation | Yes | text | Example Room |
Service functioninternal_type | Yes | general / scheduling / lab / pharmacy / store | scheduling |
Device register, location and department assignment
Upload in Your products · configuration data. Apply, then Save and continue checks cross-file references. Launch imports supported records in one transaction and reconciles counts. Function settings are validated against the supported registry, applied natively and read back; prices, catalogue mappings and hardware require approval before activation.
Load / review first: Departments · Rooms, wards and beds
| Column | Required | Format | Example |
|---|---|---|---|
Unique asset codeasset_code | Yes | text | EXAMPLE-LAB-001 |
Facility numberfacility | Yes | integer 1–1000 | 1 |
Departmentdepartment | Yes | text | Example Department |
Locationlocation | Yes | text | Example Room |
Device namename | Yes | text | Training laboratory analyser |
Manufacturermanufacturer | Yes | text | Example manufacturer |
Modelmodel | Yes | text | EXAMPLE-MODEL |
Serial numberserial_number | Yes | text | EXAMPLE-SERIAL |
Product / department purposecare_type | Yes | text | laboratory |
Interface protocol and versionprotocol | Optional | text | TO-CONFIRM |
Maintenance duemaintenance_due | Optional | YYYY-MM-DD | 2027-10-09 |
Registry function settings applied to native scheduling closures with readback
Upload in Your products · configuration data. Apply, then Save and continue checks cross-file references. Launch imports supported records in one transaction and reconciles counts. Function settings are validated against the supported registry, applied natively and read back; prices, catalogue mappings and hardware require approval before activation.
Load / review first: Rooms, wards and beds
| Column | Required | Format | Example |
|---|---|---|---|
Facility numberfacility | Yes | integer 1–1000 | 1 |
Selected feature IDfeature | Yes | scheduling | scheduling |
Function settingfunction_key | Yes | scheduling.closures | scheduling.closures |
Closure namename | Yes | text | Example closure |
First closed datevalid_from | Yes | YYYY-MM-DD | 2026-12-01 |
Last closed datevalid_to | Yes | YYYY-MM-DD | 2026-12-01 |
Closed fromstart_time | Yes | HH:MM | 08:00 |
Closed untilend_time | Yes | HH:MM | 17:00 |
Room (blank closes the whole facility)location | Optional | text | Example Room |
Freeze products, versions, facilities, delivery mode and acceptance scope.
Upload in Account setup → Implementation files & acceptance evidence. The data is saved in your account implementation records. Review with the named owner, record approval and attach the evidence. This register records decisions; it does not activate production configuration.
| Column | Required | Format | Example |
|---|---|---|---|
Catalogue product IDproduct_id | Yes | text | outpatient |
Agreed releaserelease | Yes | text | TO-CONFIRM |
Operating modemode | Yes | native / connected | native |
Facility scopefacility_scope | Yes | text | all |
Included in this projectincluded | Yes | true / false | true |
Accountable roleowner_role | Yes | text | Project owner |
Acceptance evidenceacceptance_test | Yes | text | Approved end-to-end test |
Approval referenceapproval_reference | Yes | text | EXAMPLE-REF-001 |
Map roles to permitted actions and verify access across facility boundaries.
Upload in Account setup → Implementation files & acceptance evidence. The data is saved in your account implementation records. Review with the named owner, record approval and attach the evidence. This register records decisions; it does not activate production configuration.
Load / review first: Facilities · Planned team
| Column | Required | Format | Example |
|---|---|---|---|
Rolerole | Yes | text | doctor |
Facility scopefacility_scope | Yes | text | EXAMPLE-FACILITY-001 |
Resourceresource | Yes | text | Patient record |
Actionaction | Yes | text | read |
Allowedallowed | Yes | true / false | true |
Approverapprover_role | Yes | text | Security owner |
Test evidenceevidence_reference | Yes | text | EXAMPLE-REF-001 |
Define services and approved code mappings before orders, tariffs and interfaces.
Upload this preparation file in Account setup → Implementation files & acceptance evidence. It is saved in your account records. Use the secure migration workspace for actual clinical data. Approve the source-to-target mapping and import adapter for the selected release before any load. Run a dry run, reconcile counts and retain the result log.
Load / review first: Departments
| Column | Required | Format | Example |
|---|---|---|---|
Local service codeservice_code | Yes | text | EXAMPLE-SVC-001 |
English namename_en | Yes | text | Example service |
Arabic namename_ar | Yes | text | خدمة تدريبية |
Department codedepartment_code | Yes | text | EXAMPLE-DEPT-001 |
Unit of serviceunit | Yes | text | TO-CONFIRM |
Code systemcode_system | Yes | text | TO-CONFIRM |
Catalogue releaserelease | Yes | text | TO-CONFIRM |
Approved external mappingexternal_code | Yes | text | TO-CONFIRM |
Effective fromeffective_from | Yes | YYYY-MM-DD | 2026-10-09 |
Record locally approved pathways, responsibilities and exception handling.
Upload in Account setup → Implementation files & acceptance evidence. The data is saved in your account implementation records. Review with the named owner, record approval and attach the evidence. This register records decisions; it does not activate production configuration.
Load / review first: Departments · Access & approvals
| Column | Required | Format | Example |
|---|---|---|---|
Workflow IDworkflow_id | Yes | text | EXAMPLE-WF-001 |
Product IDproduct_id | Yes | text | outpatient |
Entry evententry_event | Yes | text | Patient arrival |
Responsible roleresponsible_role | Yes | text | Nurse |
Required informationrequired_information | Yes | text | Verified identity and visit context |
Next eventnext_event | Yes | text | Clinical consultation |
Handover ownerhandover_owner | Yes | text | Doctor |
Exception pathexception_path | Yes | text | Identity mismatch to review |
Workflow approvalapproval_reference | Yes | text | EXAMPLE-REF-001 |
Define the agreed message contract. Store references to credentials, never the credentials themselves.
Upload in Account setup → Implementation files & acceptance evidence. The data is saved in your account implementation records. Review with the named owner, record approval and attach the evidence. This register records decisions; it does not activate production configuration.
Load / review first: Facilities · Service catalogue · Existing systems & versions
| Column | Required | Format | Example |
|---|---|---|---|
Interface IDinterface_id | Yes | text | EXAMPLE-IF-001 |
Source systemsource_system | Yes | text | SRC-EPIC-001 |
Target systemtarget_system | Yes | text | MANSOQ |
Directiondirection | Yes | inbound / outbound / bidirectional | inbound |
Protocol and versionprotocol_version | Yes | text | TO-CONFIRM |
Message scopemessage_scope | Yes | text | TO-CONFIRM |
Identifier mappingidentifier_mapping | Yes | text | TO-CONFIRM |
Secret manager referencesecret_reference | Yes | text | REFERENCE-ONLY |
Retry and duplicate policyretry_policy | Yes | text | TO-CONFIRM |
Failure ownerfailure_owner | Yes | text | Integration owner |
Test evidencetest_reference | Yes | text | EXAMPLE-REF-001 |
Record complete positive, negative, boundary, access and failure tests per product.
Upload in Account setup → Implementation files & acceptance evidence. The data is saved in your account implementation records. Review with the named owner, record approval and attach the evidence. This register records decisions; it does not activate production configuration.
Load / review first: Project scope · Clinical workflow configuration
| Column | Required | Format | Example |
|---|---|---|---|
Test IDtest_id | Yes | text | UAT-001 |
Product IDproduct_id | Yes | text | outpatient |
Scenarioscenario | Yes | text | Visit from arrival to financial follow-up |
Preconditionspreconditions | Yes | text | Approved setup and synthetic data |
Exact actionsactions | Yes | text | TO-CONFIRM |
Expected resultexpected_result | Yes | text | TO-CONFIRM |
Actual resultactual_result | Yes | text | NOT-RUN |
Statusstatus | Yes | not_run / pass / fail / blocked | not_run |
Evidence referenceevidence_reference | Yes | text | EXAMPLE-REF-001 |
Approverapprover_role | Yes | text | Product owner |
Inventory every source EHR, department system, archive and ERP separately, including the exact installed product and licensed extraction route.
Upload this planning CSV in Account setup → Implementation files & acceptance evidence. Preview, apply and save. Keep source clinical files and identity crosswalk records in the approved secure migration workspace. Record actual evidence references after review; this register does not run a vendor connector or import patient history.
Load / review first: Project scope
| Column | Required | Format | Example |
|---|---|---|---|
System IDsystem_id | Yes | text | SRC-EPIC-001 |
Vendorvendor | Yes | text | Epic |
Installed productproduct | Yes | text | Epic EHR |
Installed releaserelease | Yes | text | TO-CONFIRM |
Environmentenvironment | Yes | test / production / archive | test |
Facilities coveredfacility_scope | Yes | text | EXAMPLE-FACILITY-001 |
Source administrator rolesource_owner | Yes | text | Source EHR administrator |
Approved extraction routeexport_route | Yes | text | EHI export assessment pending |
Licence/access evidencelicence_reference | Yes | text | EXAMPLE-REF-001 |
Release-specific specificationspecification_reference | Yes | text | https://open.epic.com/TechnicalSpecifications |
Illustrative operating cases
A clinician requests an imaging procedure and the department returns its report to the encounter.
The request, accepted imaging source and report belong to the same person and care context.
An accepted external imaging connection is unavailable and the reporting clinician later adds findings.
Recovery produces no unmatched study, and both report versions and communication are retained.
Worked operating scenarios
Hold clinical distribution, compare source identifiers and have an authorized owner correct the mapping before release.
Use the accepted downtime procedure, retain request identities and reconcile delayed studies and reports after recovery.
Delivery boundary
Radiology request and report context is separate from image storage, viewing, acquisition hardware and RIS/PACS integration. Agree each included component and test DICOM study linkage and report exchange where selected.
Verified radiology requests, departmental operation and reporting; RIS/PACS interfaces have separate delivery scope. Refer & schedule: Create the imaging request with the clinical question, patient, encounter and requested procedure. Confirm modality, department availability and required preparation before the scheduled examination. Acquire & identify: Connect departmental work to the request and accession information. When PACS is selected, verify patient, study and encounter identifiers before accepting the linked imaging study. Interpret & report: Attach the diagnostic report to the correct clinical request. Confirm author, report status and clinical communication responsibility; agree the external reporting workflow if interpretation occurs in another system. Communicate & amend: Return the report to the authorized care team, document critical findings through the approved pathway and retain addenda with their reason and owner. Track outstanding reports at handover.
Explore the detailsConfigure the selected release using the account templates, then validate references and preview before import. Required planning and setup files include Services & department catalogue (services.csv); Assets, devices & hardware (assets_devices.csv); Interface specification (interfaces.csv); Clinical workflow configuration (clinical_workflows.csv); Function settings · scheduling closures (product_settings.csv); Acceptance tests (uat_cases.csv). Each file’s field guide identifies whether it imports setup records or documents a migration/decision.
Explore the detailsStudy linked to the wrong encounter Hold clinical distribution, compare source identifiers and have an authorized owner correct the mapping before release. RIS or PACS unavailable Use the accepted downtime procedure, retain request identities and reconcile delayed studies and reports after recovery.
Explore the detailsRadiology request and report context is separate from image storage, viewing, acquisition hardware and RIS/PACS integration. Agree each included component and test DICOM study linkage and report exchange where selected.
Explore the details