Essential
The essentials to run daily care.
SAR 990/ monthYearly: 10% off base software only; managed operations are not discounted.
50
1 site included
Your care foundation
MANSOQ PRICING
Your care. Your plan.
Choose your facility. Tailor your services. Get a proposal that fits.
SOFTWARE + MANAGED OPERATIONS
A clear plan for every stage.
More capacity. More support. Choose how your care team grows.
Yearly prepayment · 10% off base software only
All prices are SAR before VAT. The setup and migration budget range is indicative; the final price follows the statement of work. Bespoke additions are quoted separately.
Select a feature or capacity label to learn more.
Premium
For growthConnect your team and automate more.
SAR 1,990/ monthYearly: 10% off base software only; managed operations are not discounted.
150
1 site included
Everything in Essential, plus
Diamond
More controlManaged follow-through. Your data, your choice.
SAR 3,490/ monthYearly: 10% off base software only; managed operations are not discounted.
250
1 site included
Everything in Premium, plus
Enterprise
Built around your organisation.
Tailored to youA proposal from our sales team
550+
Custom capacity & sites
Everything in Diamond, plus
Diamond & Enterprise: keep the database and files in your own cloud, Spaces or server-hosted storage. Deployment and recovery are verified before launch.
RCM RaaS is additional to your subscription and is billed on approved eligible cleared collections. Enterprise requires an approved exact rate within its published range.
Included in every plan
Care workflows · secure access · audit trails · backups · patient and family communication · required NPHIES and ZATCA workflows · onboarding and support
Required NPHIES and ZATCA workflows are included in every plan. Live transmission is activated after your organisation’s NPHIES and ZATCA credentials and external acceptance.
Compare service scope, fees & additions
| Included / additional | Essential | Premium | Diamond | Enterprise |
|---|---|---|---|---|
| Base software / month | SAR 690 | SAR 1,090 | SAR 1,690 | Agreed with sales |
| Managed operations / month | SAR 300 | SAR 900 | SAR 1,800 | Agreed with sales |
| Extra care unit / month | SAR 150 | SAR 200 | SAR 250 | Agreed with sales |
| Extra site / month | SAR 400 | SAR 600 | SAR 900 | Agreed with sales |
| Extra managed hour | SAR 180 | SAR 180 | SAR 180 | Agreed with sales |
| Setup & migration budget (indicative) | SAR 1,500–SAR 3,000 | SAR 2,500–SAR 5,000 | SAR 4,000–SAR 8,000 | Agreed with sales |
| Your own database & storage | MANSOQ-managed storage | MANSOQ-managed storage | Available · scope agreed | Available · scope agreed |
VAT is additional where applicable. Annual prepayment discounts base software only. Customer infrastructure and bespoke integrations follow an agreed statement of work. The setup and migration budget range is indicative; the final price follows the statement of work.
Optional additions · quoted to your scope
AI documentation assistant
Opt-in; clinician review, consent, intended-use and supplier review required.
Branded patient / family app
Branding, distribution and app maintenance scoped separately.
Additional or bespoke interfaces
Each connector has an acceptance specification and supplier cost.
Devices, telepresence & connectivity
Customer-owned devices or separately quoted hardware, carrier and vendor fees.
On-site training
Travel, delivery days and attendance agreed in advance.
Dedicated hosting & continuity design
Architecture, recovery objectives and infrastructure require an Enterprise proposal.
RCM RaaS managed revenue service
The selected plan’s configured percentage of eligible cleared collections, additional to the package subscription. Enterprise requires an approved exact rate within its configured range and an accepted operating scope.
Messaging & video usage
Third-party usage budget and consent agreed; no unlimited carrier charges.
Responsibility and service boundaries
Customer supplies licensed clinicians, clinical decisions, escalation coverage, medical governance and source-system permissions. MANSOQ supplies the contracted technology and non-clinical operations.
Routine service window and commissioning
Routine managed operations: Sunday–Thursday, 08:00–18:00 Arabia Standard Time, excluding agreed holidays. Critical technical incident cover is separately commissioned; operational hours are not 24/7 clinical coverage.
Included hours cover configuration, specialist review and agreed queue work; recorded in 15-minute increments. Review preparation counts. Additional care units and sites do not increase the included hours or interfaces. No rollover unless agreed. Notify at 80% / 100%; obtain approval before extra work. Product defects and critical support do not consume this allowance. Standard maintained interfaces exclude applicable national foundation connectors; bespoke connector build and vendor fees are separately scoped.
Prices describe the commercial scope. Before clinical launch, agree the statement of work, hosting / data terms, accepted interfaces, migration reconciliation, trained users, downtime and escalation tests, and commissioned support SLA. Availability and response targets require signed acceptance.
Build your tailored platform
Choose the care, services and support your organisation needs.