منسوق — MANSOQ

TeleICU

A remote critical-care review

Case type
Operational scenario
Journey
6 connected steps
People
3 responsible teams
Product scope
6 connected capabilities
Coverage
Start to completion
Exception paths
Workflow · Data · Handover
Evidence basis
Documented catalogue
Decision ownership
Clinical & operational teams
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END-TO-END WORKFLOW CASE

The case, from start to finish.

The local team prepares the case so a remote specialist can review the supported context.

6connected steps

The situation

A local ICU team requests a remote specialist review. The specialist needs the agreed clinical record, while bedside care stays with the local team.

What MANSOQ connects

Remote expertise needs clinical context and a clear return path to the bedside.

The people involvedLocal care teamIntegration & IT teamRemote specialist

The complete journey

  1. Prepare the local case

    Local care team

    Confirm the patient encounter and document the question for specialist review.

    Encounter · Review question

  2. Bring the supported context

    Integration & IT team

    Make the agreed notes and observations available through the selected source-system connection.

    Source · Notes · Observations

  3. Perform the remote review

    Remote specialist

    Review the available information and record the specialist’s assessment within the agreed service.

    Review · Specialist note

  4. Return documented recommendations

    Remote specialist

    Document recommendations and the points requiring local clinical review.

    Recommendations · Local review

  5. Record the bedside decision

    Local care team

    Review the specialist note and record the local clinician’s care decision and responsibilities.

    Local decision · Care responsibility

  6. Complete the review handover

    Local care team

    Document completed review work and any further specialist or bedside follow-up.

    Review record · Follow-up owner

The factors that make it work

Starting information

Encounter · Review question

Responsibility at every step

Each stage identifies the team, the action and the record carried forward.

An agreed operating scope

Confirm the selected capabilities, required companions and external connections during configuration.

Exceptions. A clear next responsibility.

Local clinical information is missing

Missing source information is referred back to the local team. Video, device data and live monitoring are separate connections, not assumed features of this scenario.

Responsible team · Local care team

Insufficient clinical context

The specialist records what is missing and asks the local clinical team to provide or clarify the source information.

Responsible team · Local care team

A connection is interrupted

The source and interface owners follow the agreed fallback. Bedside care and clinical decisions remain with the responsible local team.

Responsible team · Integration & IT team

Scope and delivery boundaries

MANSOQ CoreNative operation · Agreed connectionConfirm deployment scope
TeleICUNative operationConfirm deployment scope
System & Device InterfacesNative operation · Agreed connectionConfirm deployment scope
Clinical Documentation & Care PlanningNative operationConfirm deployment scope
Orders, Results & MedicationNative operationConfirm deployment scope
Billing & FinanceNative operation · Agreed connectionConfirm deployment scope

External systems, device connections, catalogue licenses and national exchanges are activated only within their agreed delivery scope. The professionals retain clinical decisions.

Operational illustration based on documented capabilities; not a named customer deployment or measured outcome.

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Your questions, answered.

Is this a customer result or an operational illustration?

This is an illustrative teleicu workflow, not a named deployment or a measured outcome. A local ICU team requests a remote specialist review. The specialist needs the agreed clinical record, while bedside care stays with the local team.

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What must be complete before this journey is accepted?

The remote review has a documented source and question. Recommendations return to an accountable local clinician. Bedside decisions and subsequent follow-up stay traceable. Missing source information is referred back to the local team. Video, device data and live monitoring are separate connections, not assumed features of this scenario.

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