END-TO-END WORKFLOW CASE
The case, from start to finish.
Teams coordinate care within defined entity, patient-record and access boundaries.
The situation
A patient moves between services in a medical-city network. The receiving entity needs the permitted care context while each organization retains its data boundaries.
What MANSOQ connects
Continuity across entities requires governed access, not unrestricted record sharing.
The complete journey
Define the network boundary
Integration & IT teamAgree the entities, identity scope and permitted record exchange for this composition.
Entities · Identity boundary · PermissionsRecord the source encounter
Treating clinicianDocument the patient’s current encounter and reason for the next service.
Source encounter · Referral reasonCoordinate the receiving service
Access & coordinationConfirm the destination and responsible team for the referral or transfer.
Destination · Team · TransferShare the permitted context
Integration & IT teamCarry the agreed information through the selected connection with source references.
Interface · Source record · Shared contextDocument receiving care
Treating clinicianReview permitted information and document the receiving entity’s encounter and responsibilities.
Receiving encounter · Care planReview continuity with governance
Service leadershipReview supported network reporting within the agreed entity and access boundaries.
Entity view · Access · Reporting
The factors that make it work
Starting information
Entities · Identity boundary · Permissions
Responsibility at every step
Each stage identifies the team, the action and the record carried forward.
An agreed operating scope
Confirm the selected capabilities, required companions and external connections during configuration.
Exceptions. A clear next responsibility.
Identity or access cannot be confirmed
If an identity cannot be matched or access is outside the agreed boundary, the responsible teams resolve it before exchanging additional records.
Responsible team · Integration & IT teamAn identity or access mismatch
Resolve the patient mapping or access boundary with the source entity before additional records are shared.
Responsible team · Integration & IT teamAn unavailable source or connection
Use the agreed operating fallback and identify the responsible source team. Review incomplete information explicitly rather than assuming it is current.
Responsible team · Integration & IT teamScope and delivery boundaries
External systems, device connections, catalogue licenses and national exchanges are activated only within their agreed delivery scope. The professionals retain clinical decisions.