Ask for help and follow your requests

Send account and service requests to your account team and reply to them in one place.

  1. Send a request

    Under Help and service updates, give a short title, choose what the request is about and its priority, describe what you need and choose Send request. Use your clinical system for patient information.

  2. Follow and reply

    Open a request to see its reference, status and messages from the MANSOQ team, and add a reply when you have more to share.

  3. Check service updates

    Service notices that affect your organization appear at the top of Help and service updates with the time of the next update.